We accept the following file formats: .tiff, .psd, .pdf, .jpg, .ai, .eps. Please supply Raster Files at 300dpi @ 100% Scale. *Files below 150 dpi may yield lower print quality. Colorspace: RGB, sRGB, Adobe 1998, or CMYK (CMYK SWOP). If uploading vector files, please convert all text to outlines and flatten any transparencies. Please Include the Job Name and Print Dimensions in Filename (Example: JohnSmith_Title_16x20.tiff )

PRINT SIZE: The finished print size will be determined by the dimensions to which the paper is trimmed. Prints can be printed full bleed with color extending to the paper edges, or blank area can be added to apply paper borders.

If you wish to add borders see the following example; For a 16” x 20” Print with equal 1” borders, please supply your image area cropped to 14” x 18”. If you do not wish to crop your image, please specify the finished paper dimensions and supply a file set up with your desired ratio. We are happy to set up paper borders to your specification. Let us know if you have notes or special instructions about your project when you complete the order form.

Thank you for visiting us. To ensure the highest quality and satisfaction with your prints: We will process your order info with care to confirm all details. We will pause until your proof is approved before sending the project into final production.

We look forward to working with you on your project. If you have any questions or need assistance with the order form please contact us. info@unfoldingcreative.com

Q: Do you make Giclée prints?

A: Yes. The word giclée derives from the French word ‘gicleur’, used to describe the process of fine art printing on digital inkjet printers. We use 10 color archival pigment inkjet printers to produce all of our fine art prints. Many of the papers we use stand up as high quality archival materials, adhering to museum and gallery archival standards.

Q: How long does it take for my order to be completed?

A: Upon proof approval, standard orders are usually completed in 3-5 business days. Larger volume projects may take a little longer to complete. If you have a deadline, please let us know in the notes section of the order form. We will give you an estimated completion date to ensure we hit your deadline.

Q: How do I review a proof of my print project?

A: We provide a digital proof for you to review via email. This helps to verify that everything looks as intended in the layout of your print.

Physical proof: To check color and clarity, we include a small swatch of the entire image, and test strip of a portion your image at 100% scale at no charge. *FULL SIZE proofs over 8”x10” will be added to the final order cost.

When the proofs are completed, you can visit our studio to review, or we can ship test/proofs to you.

Q: How do I order multiple sizes, paper types, and images?

A: If you are ordering all of the same size on the same paper type, multiples can be placed on the same order form. Multiple files can be uploaded at once, up to 1GB per upload.

*Please fill out additional order forms for each variation of size, paper type, and image.

Q: I submitted an order form. The order form did not reset. How do I know you have received my order?

A: The order form fields do not reset automatically. We process each order manually and reply by email. We will reach out to confirm all details prior to sending your order request into production.

Q: How do I pay for my order?

A: Once you have placed an order, we will send you a confirmation email, and an invoice that is payable online. We will not proceed with your print order until we have verified all details, and you’ve approved digital or physical proofs.